Receipt Workbench Issue: Custom Menu has Tools -> View Accounting Disabled. How can I enable it? (Doc ID 417417.1)

http://receivablesar.blogspot.com/2016/06/applies-to-oracle-receivables-version-11.html

Receipt Workbench Issue: Custom Menu has Tools -> View Accounting Disabled. How can I enable it? (Doc ID 417417.1)

GOAL

When you navigate to Receipts window using a Custom Responsibility that has Custom menu attached, the Tools > View Accounting menu is grayed out/disabled. How do I enable this option?

Responsibility: Receivables manager

Navigation: Receipt > Receipts
Invoke Menu Tools > View Accounting

It is grayed out on Receipts form

SOLUTION

Function SLA: View Accounting - Lines Inquiries needs to be attached to the menu.

Perform the following steps:

Responsibility: System Administrator

Navigation: Application > Menu
Query the menu being used
Add a new line and enter the following values:
Seq# - enter a unique value
Prompt - leave blank
SubMenu - leave blank
Function - SLA: View Accounting - Lines Inquiries
Description - enter a description
Grant - Yes

Save your changes. Now, View Accounting should be enabled on Tools Menu on Receipts form.